Non-Discrimination Statement

Discrimination is Against the Law

MaineGeneral健康 complies with applicable federal civil rights laws and does not exclude people or treat them differently because of race, color, 国家的起源, 年龄, 残疾, sexual orientation or gender identity.

MaineGeneral健康 values the diversity and inclusion of our patients, 他们的游客, 员工, 医务人员, 志愿者, 学生和其他人.

MaineGeneral健康:

• Provides free aids and services to people with disabilities to communicate effectively with us, 如:
  • Qualified sign langu年龄 interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, 其他格式)
• Provides free langu年龄 services to people whose primary langu年龄 is not English, 如:
  • Qualified interpreters
  • Information written in other langu年龄s

If you need these services, call 病人 Advocacy Services 周一 through Friday from 7:30 a.m. 到下午4点.m. at (207) 248-5290.

在晚上, 周末和节假日, a clinical administrator is available to discuss concerns and can be contacted through the hospital switchboard at (207) 626-1000.

If you believe MaineGeneral健康 has failed to provide these services or discriminated on the basis of race, color, 国家的起源, 年龄, 残疾, sexual orientation or gender identity, you can file a grievance with:

病人 Advocacy Services
35 Medical Center Parkway
奥古斯塔，缅因州04330

• Regular business hours (周一-Friday, 7:30 a.m. 到下午4点.m.): (207) 248-5290
• 晚上,周末 & holidays (ask for the clinical administrator): (207) 626-1000
• TTY: 711 (Maine Relay Service)
• 电子邮件: patientadvocacy@landakaoyanwang.com

You can file a grievance in person, by phone, by mail or by email. If you need help to file, 病人 Advocacy Services can assist you.

You also can file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
华盛顿特区20101
1-800-868-1019, 800-537-7697 (TDD)

Complaint forms are available here

阿拉伯语
ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم (207) 248-5290 (رقم

柬埔寨
ប្រយ័ត្ន៖ បើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, សេវាជំនួយផ្នែកភាសា ដោយមិនគិតឈ្នួល គឺអាចមានសំរាប់បំរើអ្នក។ ចូរ ទូរស័ព្ទ (207) 248-5290 ។

中国人
注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 (207) 248-5290。

法国
ATTENTION: Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le (207) 248-5290.

德国
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: (207) 248-5290.

日本
注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。
(207) 248-5290）まで、お電話にてご連絡ください。

朝鲜文
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. (207) 248-5290 번으로 전화해 주십시오.

尼罗河的
PIŊ KENE: Na ye jam në Thuɔŋjaŋ, ke kuɔny yenë kɔc waar thook atɔ̈ kuka lëu yök abac ke cïn wënh cuatë piny. Yu æ pë (207) 248-5290.

奥罗莫人
XIYYEEFFANNAA: Afaan dubbattu Oroomiffa, tajaajila gargaarsa afaanii, kanfaltiidhaan ala, ni argama. Bilbilaa (207) 248-5290.

波兰的
UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer (207) 248-5290.

俄罗斯
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните (207) 248-5290.

西班牙语
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (207) 248-5290.

塔加拉族语
PAUNAWA: Kung nagsasalita ka ng 塔加拉族语, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa (207) 248-5290.

泰国
เรียน: ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี โทร (207) 248-5290.

越南
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi scung (207) 248-5290.